FAQs
WHAT ARE THE BENEFITS OF REGISTERING FOR AN ACCOUNT?
Having a registered account saves time at check-out, provides your order history and access to shipping
information.
CAN I USE AN INSOMNIA COOKIES MERCH GIFT CARD OR INSOMNIA COOKIES MERCH E-GIFT CARD TO PURCHASE GEAR?
At this time, Insomnia Cookies Merch gift cards cannot be used to purchase gear online. Gift Cards are
redeemable at participating Insomnia Cookies Merch locations, or for food purchases
through https://theinsomniacshop.com or the Insomnia Cookies Merch mobile app.
WILL I EARN LOYALTY POINTS ON GEAR PURCHASES?
Online Gear purchases are not eligible for Loyalty Points. If you have an Insomnia Cookies Merch Loyalty account, purchases made at any Insomnia Cookies Merch store location are eligible, so scan your Loyalty account on your next in-store purchase to accrue points and earn some sweet Cookie Dough.
DO YOU OFFER INTERNATIONAL SHIPPING?
Unfortunately, we haven’t achieved our mission of global domination just yet, but we are currently shipping within the United States at this time.
WHEN WILL I RECEIVE MY ORDER?
We know, the excitement is almost too much to handle! Orders can take 24-48 hours to process. Once processed, delivery times vary depending on the shipping method selected at check out. We'll notify you when your order has been shipped.